Customer Service

Commitment to provide excellent customer service
Communicate effectively and respectfully with service users
Respond to the needs of clients, staff and volunteers

Accessibility and Intellectual Freedom
Provide equitable and open access to services, information and facilities

Stewardship and Accountability
Manage resources effectively and responsibly

Community and Connecting
Enhance community service through groups, partnerships and consultation

Integrity
Conduct business in an ethical and professional manner

Teamwork
Foster a work culture that advocates cooperation, communication, respect and training

Innovation
Encourage creative change and improvement in programs and workplace